WULF INTELLIGENCE TERMS OF SERVICE Effective Date: November 2025 IMPORTANT: These Terms of Service are general business terms and do not constitute legal advice or guarantee compliance with any specific regulatory requirements. By using our services, you agree to these terms. 1. DEFINITIONS "Business Days" means Monday through Friday, excluding U.S. federal holidays. "Final Delivery" means the provision of all deliverables specified in Section 3, including the completed workflows, prompts, documentation, and either completion or availability of the training session. "Functional Requirements" means testable criteria that the delivered workflows must meet as specified in the client intake form. "Scope of Service" means exclusively the AI Systems Starter Pack as defined in Section 3, with no additional services implied or guaranteed. "Client" means the individual or business entity purchasing services from Wulf Intelligence. "Deliverables" means the specific items included in the AI Systems Starter Pack as outlined in Section 3. 2. SERVICE SCOPE AND LIMITATIONS 2.1 What We Provide Wulf Intelligence provides the AI Systems Starter Pack, a fixed-scope service for $199 USD, delivered within 48 hours of completed payment and intake form submission. 2.2 Service Boundaries Our services explicitly EXCLUDE: - Software development or custom coding - Legal, financial, or compliance advice - CRM system rebuilds or major system integrations - Multi-system enterprise automation - High-risk or regulated workflow automation - Long-term operations outsourcing - Any services not explicitly listed in Section 3 2.3 No Expanded Obligations Wulf Intelligence makes no warranties or guarantees regarding: - Service uptime or availability - Performance metrics or SLAs - Legal or regulatory compliance - Business outcomes or ROI - Compatibility with all systems or tools 3. AI SYSTEMS STARTER PACK SPECIFICATIONS The AI Systems Starter Pack includes ONLY: - One (1) Operations Workflow (maximum 5 steps) - One (1) Communication Workflow - Twelve (12) tailored AI prompts - One (1) 30-minute training session (scheduled via Calendly) - One (1) Loom video walkthrough - One (1) implementation guide document These deliverables constitute the complete scope of service. No additional features, support, or modifications are included unless separately contracted. 4. PAYMENT TERMS 4.1 Pricing Fixed price: $199 USD per AI Systems Starter Pack 4.2 Payment Processing All payments are processed exclusively through Stripe. Wulf Intelligence does not store, handle, or have access to payment card information. 4.3 Payment Timing Full payment is required before work begins. Services commence only after successful payment processing. 5. CLIENT RESPONSIBILITIES The Client is solely responsible for: - Providing accurate and complete information via the intake form - Maintaining access to required tools and platforms - Reviewing and testing all delivered workflows - Ensuring their own compliance with applicable laws and regulations - Verifying AI-generated content before use - Attending the scheduled training session or rescheduling with 24 hours notice - Implementing proper data security for their own systems - Determining suitability of deliverables for their specific use case 6. INTELLECTUAL PROPERTY 6.1 Client Ownership Clients receive ownership of: - Workflow logic specific to their business - Custom prompts created for their use - Documentation and training materials provided - Loom video recordings 6.2 Wulf Intelligence Retention Wulf Intelligence retains all rights to: - Templates and frameworks - Reusable automation patterns - General methodologies and processes - Training materials structure 6.3 License Grant Client receives a perpetual, non-exclusive license to use deliverables for their business operations. No right to resell, redistribute, or use for AI model training without written permission. 7. DISCLAIMERS IMPORTANT LIMITATIONS: - Wulf Intelligence is not a law firm and provides no legal advice - We are not financial advisors and provide no financial guidance - AI outputs may contain errors and require human review - We do not guarantee any specific business results - Services are provided "as is" without warranty of any kind 8. LIMITATION OF LIABILITY 8.1 Maximum Liability Wulf Intelligence's total liability for any claim arising from these terms or our services shall not exceed the amount paid by the Client ($199 USD). 8.2 Excluded Damages Wulf Intelligence is not liable for: - Indirect, consequential, or incidental damages - Lost profits or business opportunities - Data loss or corruption - Third-party tool outages or failures (including but not limited to Google, Zoom, Loom, Zapier, Stripe, Calendly) - Issues arising from client's misuse of deliverables - Damages exceeding the service fee paid 9. DELIVERY TERMS 9.1 Timeline Services delivered within 48 hours of: - Successful payment processing AND - Complete intake form submission 9.2 Delivery Delays The 48-hour timeline excludes delays caused by: - Incomplete or unclear intake information - Client unresponsiveness - Third-party tool outages - Requests outside defined scope 10. PROJECT ACCEPTANCE 10.1 Right to Decline Wulf Intelligence reserves the right to: - Decline projects outside our defined scope - Cancel projects that become out-of-scope after intake review - Refuse service for any reason with full refund if work has not commenced 10.2 Scope Clarification If intake reveals out-of-scope requirements, we will either: - Proceed with in-scope elements only, OR - Cancel with full refund 11. PRIVACY AND DATA HANDLING 11.1 Data Collection We collect only data necessary for service delivery through: - Google Forms (intake information) - Stripe (payment processing) - Calendly (scheduling) - Zoom (training sessions, not recorded unless agreed) 11.2 No Analytics or Tracking We do not use: - Website analytics - Tracking cookies - Marketing pixels - Behavioral tracking 11.3 Data Usage Client data is used solely for service delivery and is not sold, traded, or shared beyond integrated service tools. 12. MODIFICATIONS AND UPDATES 12.1 Service Changes Wulf Intelligence may modify service offerings, processes, or terms for future purchases. Existing purchases remain under original terms. 12.2 No Retroactive Changes Changes to terms do not affect services already purchased and in progress. 13. TERMINATION 13.1 By Client Clients may cancel before work begins for full refund. No refunds after work commences except as specified in our Refund Policy. 13.2 By Wulf Intelligence We may terminate service and refund payment if: - Client requests exceed scope - Client is unresponsive for 5 business days - Client violates these terms 14. DISPUTE RESOLUTION 14.1 Informal Resolution Parties agree to attempt informal resolution before formal proceedings. 14.2 Governing Law These terms are governed by the laws of Maryland, USA, without regard to conflict of law provisions. 14.3 Dispute Process Disputes should be reported to: sales@wulfintelligence.com 15. MISCELLANEOUS 15.1 Entire Agreement These terms constitute the complete agreement between parties. 15.2 Severability If any provision is unenforceable, remaining provisions continue in effect. 15.3 No Agency Nothing creates an agency, partnership, or employment relationship. 15.4 Force Majeure Neither party is liable for delays due to circumstances beyond reasonable control. 16. CONTACT INFORMATION Wulf Intelligence Email: sales@wulfintelligence.com Website: https://wulfintelligence.com By purchasing our services, you acknowledge that you have read, understood, and agree to these Terms of Service.