Privacy Policy

WULF INTELLIGENCE PRIVACY POLICY

Effective Date: November 2025

NOTICE: This Privacy Policy describes our data handling practices but does not guarantee compliance with GDPR, CCPA, or other privacy regulations. Users are responsible for determining whether our practices meet their specific compliance needs.

1. INTRODUCTION

Wulf Intelligence ("we," "us," "our") operates as a sole proprietorship providing AI workflow automation services. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.

Business Name: Wulf Intelligence
Jurisdiction: Maryland, USA
Contact: sales@wulfintelligence.com

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

Through Google Forms (Intake):
- Your name
- Email address
- Phone number
- Business name
- Business challenges and needs
- Workflow requirements
- Current tools and systems used

Through Stripe (Payment):
- Billing email address
- Billing address (optional)
- Payment card details (handled entirely by Stripe - we never see or store card information)

Through Calendly (Scheduling):
- Name
- Email address
- Time zone
- Preferred meeting times
- Scheduling metadata

Through Zoom (Training Sessions):
- Name (as displayed)
- Audio/video during live sessions (not recorded unless explicitly agreed)

2.2 Information We Do NOT Collect

We explicitly do not collect:
- Website analytics data
- Tracking cookies
- Behavioral data
- Advertising identifiers
- Device fingerprints
- Location data beyond time zone
- Browsing history
- Third-party tracking scripts
- Marketing pixels

3. HOW WE USE INFORMATION

3.1 Primary Uses

We use collected information exclusively for:
- Processing your service order
- Creating customized workflows and prompts
- Scheduling and conducting training sessions
- Sending service-related communications
- Maintaining service records

3.2 Information We Do NOT Use For

We do not use your information for:
- Marketing to third parties
- Behavioral advertising
- Profile building
- Sale to data brokers
- Unrelated product development
- Cross-service tracking

4. INFORMATION SHARING

4.1 Service Delivery Tools

We share information only with tools necessary for service delivery:

- Google Forms & Google Sheets: Stores intake responses
- Stripe: Processes payments (we don't share data with Stripe; you provide it directly)
- Calendly: Manages scheduling
- Zoom: Facilitates training sessions
- Zapier: Automation pass-through (minimal data retention)
- Loom: Hosts instructional videos

4.2 No Third-Party Marketing

We NEVER sell, trade, or share your information for marketing purposes.

4.3 Legal Requirements

We may disclose information if required by law, but only to the minimum extent necessary.

5. DATA STORAGE AND RETENTION

5.1 Where Data is Stored

- Intake data: Google Sheets
- Payment records: Stripe (we don't store payment details)
- Scheduling data: Calendly
- Workflow documentation: Google Drive
- Video walkthroughs: Loom

5.2 Retention Period

- Intake data: Retained for service records
- Payment data: Managed by Stripe per their policies
- Training recordings: Only created if explicitly agreed, deleted after 30 days unless otherwise arranged

5.3 Data Deletion

Clients may request deletion of their data by emailing sales@wulfintelligence.com. Note that:
- Payment records may be retained by Stripe per their policies
- We may retain minimal records as required for business accounting
- Deletion requests processed within 30 days

6. DATA SECURITY

6.1 Our Security Measures

We implement reasonable administrative and technical measures including:
- Password-protected accounts
- Access limited to necessary personnel (owner only)
- Use of established third-party services with their own security measures

6.2 Security Limitations

No data transmission or storage is 100% secure. We cannot guarantee absolute security. You provide information at your own risk.

6.3 Third-Party Security

Each third-party service maintains its own security measures. We are not responsible for security breaches of third-party services.

7. COOKIES AND TRACKING

7.1 Our Website

We do not use:
- Analytics cookies
- Tracking cookies
- Marketing cookies
- Session cookies
- Any form of pixel tracking

7.2 Third-Party Tools

Integrated services (Stripe, Calendly, etc.) may use their own cookies when you interact directly with them. Review their privacy policies for details.

8. YOUR RIGHTS AND CHOICES

8.1 Access and Correction

You may request:
- What information we have about you
- Corrections to inaccurate information
- Copies of your data

8.2 Deletion

You may request deletion of your data, subject to:
- Legal retention requirements
- Completion of purchased services
- Business record requirements

8.3 How to Exercise Rights

Email requests to: sales@wulfintelligence.com
Response time: Within 30 days

9. CHILDREN'S PRIVACY

We do not knowingly collect information from anyone under 18. Our services are for businesses only.

10. INTERNATIONAL DATA

We operate from the United States. By using our services, you consent to data processing in the United States.

11. CALIFORNIA RESIDENTS

If you are a California resident, you may have additional rights. We:
- Do not sell personal information
- Do not share information for cross-context behavioral advertising
- Will not discriminate for exercising privacy rights

Note: We make no claims about full CCPA compliance. Consult legal counsel for compliance questions.

12. CHANGES TO THIS POLICY

12.1 Updates

We may update this Privacy Policy. Changes apply to data collected after the update.

12.2 Notification

Significant changes will be communicated via email to active clients.

12.3 Continued Use

Continued use of services after changes constitutes acceptance.

13. LIMITATIONS AND DISCLAIMERS

13.1 No Compliance Guarantee

This policy describes our practices but does not guarantee compliance with any specific privacy law or regulation.

13.2 Third-Party Services

We are not responsible for privacy practices of third-party services you use in connection with our deliverables.

13.3 Client Responsibilities

You are responsible for:
- Your own privacy compliance
- Consent for data you provide about others
- Security of your own systems

14. SENSITIVE INFORMATION

14.1 What We Don't Process

We do not intentionally collect or process:
- Health information
- Financial account numbers (except via Stripe)
- Social Security numbers
- Driver's license numbers
- Genetic or biometric data

14.2 Your Responsibility

Do not provide sensitive information unless specifically requested and necessary for service delivery.

15. AUTOMATED DECISION MAKING

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

16. DATA BREACH NOTIFICATION

In the unlikely event of a data breach affecting your information, we will notify affected individuals within 72 hours of discovery via email.

17. COMPLAINTS

17.1 Contact Us First

For privacy concerns, contact: sales@wulfintelligence.com

17.2 No Guarantee of Resolution

We will make reasonable efforts to address concerns but cannot guarantee resolution to your satisfaction.

18. CONTACT INFORMATION

For privacy-related inquiries:

Wulf Intelligence
Email: sales@wulfintelligence.com
Jurisdiction: Maryland, USA

Response time: Within 3-5 business days

ACKNOWLEDGMENT

By using our services, you acknowledge that:
- You have read and understood this Privacy Policy
- You consent to data handling as described
- You understand we make no compliance guarantees
- You accept the risks inherent in data sharing

Last Updated: November 2025